Data Protection & Privacy Policy
Data Protection & Privacy Policy – REAC
Data Protection & Privacy Policy
📅 Last Updated: 15th July, 2025
1. Introduction
The Real Estate Agency Council (REAC), as mandated by Act 1047, is committed to protecting the privacy and personal data of individuals in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.
2. Who We Are
REAC is a statutory body established to regulate real estate agency practice in Ghana.
3. Why We Collect Your Data
- Register and license real estate agents and agencies
- Enforce compliance with REAC regulations
- Investigate complaints and breaches
- Deliver education, training, and professional development
- Communicate important updates or regulatory changes
4. Types of Data We Collect
- Name, address, contact information
- Date of birth, ID numbers, photographs
- Licensing history, professional records
- Complaints, investigations, and disciplinary data
- Website usage data (e.g. IP address, browser)
We do not collect or process sensitive data unless legally required.
5. Legal Basis for Processing
We process personal data under:
- Statutory obligation (REAC Act 1047)
- Public interest in regulatory enforcement
- Consent, where applicable (e.g., email subscriptions)
6. How We Use and Share Your Data
We use your data solely for regulatory, administrative, or communication purposes.
We may share data with:
- Government ministries (e.g., Ministry of Works and Housing)
- Law enforcement, where legally required
- Licensed third parties (e.g., auditors or legal advisers)
We do not sell or share your data for marketing purposes.
7. How We Protect Your Data
- Secure servers and password-protected systems
- Access control and staff training
- Compliance monitoring and data audits
8. Retention of Data
Personal data is retained only as long as necessary to fulfill regulatory or legal obligations. When no longer needed, data is securely deleted or archived in compliance with REAC’s approved retention schedule.
9. Your Rights Under Ghana’s Data Protection Act
- Access your personal data
- Request correction of inaccuracies
- Request deletion of data (where lawful)
- Restrict or object to processing
- Lodge complaints with the Data Protection Commission of Ghana
10. Cookies and Website Analytics
Our website may use cookies to improve functionality and user experience. Cookies do not store personally identifiable information. You may control cookie settings through your browser.
11. External Links
Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
12. Updates to This Policy
This policy is reviewed regularly and updated as needed. Material changes will be posted on this page.